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Frequently Asked Questions
FAQ
Q: How can I view the status of my order? A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs? A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order. Q: On international orders, is the import tax/duty included in the price? A: The buyer is responsible for their countries import taxes/duties and they are not included in the purchase price. Q: Can you special order items? A: Our cable vendors are very good at custom making items, just email us for a quote. If a companies items are not listed but is still offered, we can most likely special order, just let us know.
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