- Store Policies
Apollo AV, Inc. Policies:
- Stock items are returnable up to 21 days after receipt of item and require a return authorization. A return can be as an exchange or refund of purchase price, less shipping charges.
- All domestic and international taxes and duties are the responsibility of the buyer and are not included in the item price. Please call or email with any questions regarding this.
- Items must be returned in the original package with all included items and in like new condition. If item isn't in like new condition, a restocking fee of 20% may be assessed.
- Return shipping charges/insurance are the responsibility of the customer unless the return is a result of an error by Apollo AV, Inc.
- Special order items are not returnable, but will be covered under the manufacturer's warranty if applicable.
- After 21 days, items are covered by the manufacturers warranty.
- We will meet or beat any authorized dealers price for the items we carry. Items must be like for like and a copy of the quote must be provided with the dealer name clearly shown.
- Repeat customers will receive regular discount opportunities as a thank you for your business.
- We will never sell or give away your contact information to anyone. We value our privacy and know you value yours.
- We may use your email for newsletters or other notifications that we feel our past customers may find interesting or useful.